The Project Manager Reports – Anti-Social Behaviour in the Village

The following Report was prepared by Sandra Kyriakides, WPAG Project Manager and former Welwyn Hatfield Borough Councillor.


The meeting held at Welwyn Civic Centre on Wednesday 8th March provided the impressive number of local residents and businesses who attended the opportunity to express their concerns to members of the Police, Fire Service and Borough Council officers.

The issues raised were primarily those of public safety and the wish for more visual police presence in the area, particularly at times when incidents are more prevalent. The concerns were duly noted and taken on board.

There has been a slight increase of police car patrols through the village and there would appear to have been a corresponding decrease in the kind of anti-social behaviour that was taking place.

Please be aware of anything untoward and be sure to report it immediately to 101.  As I said last time, we need to keep the police aware of any concerns in the village and, “if it isn’t reported, it didn’t happen” so be sure to pick up the phone!

WPAG – Project Manager

I have recently been appointed Project Manager of the Welwyn Planning and Amenity Group and would like to take this opportunity to explain the function of this role:

As matters arise that are of concern to the area, they will be researched and details will be posted on the WPAG website, together with a summary of queries and/or comments received from residents which relate to specific issues.  I will also post updates giving information on progress, resolutions or the failure thereof.  I would like to encourage residents to write to me at: ku.gr1511032260o.gap1511032260w@reg1511032260anamt1511032260cejor1511032260p1511032260

Current issues on which the WPAG is keeping a very close eye are:

  1. Crime and Anti-social Behaviour
  2. Parking and speeding offences
  3. Singlers Marsh


  1. CRIME AND ANTI-SOCIAL BEHAVIOURPetty crime and anti-social behaviour are steadily on the increase and can be witnessed on more or less a daily basis.  Local shops are experiencing frequent shoplifting by minors, there have been many incidences of abusive and unpleasant behaviour, particularly affecting the High Street businesses and houses in that area.  The latest dangerous craze amongst young boys is riding bicycles on one wheel up the middle of the road into oncoming traffic or pedestrians!The police have been made aware of what is going on.  They urge residents to report to 101 each and every incident that takes place, no matter how minorIf it isn’t reported, it didn’t happen!Please note:  On WEDNESDAY 8th MARCH, between 14:00 and 16:00, The Community Safety Partnership will be visiting Welwyn. (High Street Car Park, or in the Civic Centre if weather bad).  Crime advice, OWL signups and much more.  This will be an opportunity to make the police aware of local concerns and it is therefore really important that as many people as possible come to this event.NEIGHBOURHOOD WATCH.

    One of the most beneficial aspects of living in Welwyn and surrounding areas has been the low crime rate.  This is mainly due to the very close-knit community spirit that exists and how people look out for their neighbours.  Maintaining this will help to ensure that Welwyn continues to be a safe and delightful place in which to live, and I would ask any residents who have not already done so to sign up to Neighbourhood Watch OWL (Online Watch Link).  This will enable you to receive online messages from the police about incidents throughout the Borough, as well as putting you in touch with local co-ordinators for your immediate area.  Feel free to contact me for more information.


    Illegal and inconsiderate parking is an ongoing problem, particularly during rush hour periods and school runs.  Vehicles are frequently parked on double yellow lines, on corners, on the pedestrian crossing and zigzags.  All of these offences create traffic jams and dangerous situations.  The perpetrators are breaking the law.  The Police and the Borough Council are equally responsible for enforcement but, due to staff and finance cuts, neither organisation is able to efficiently control the situation on a regular basis.Speeding and driving carelessly through the village are also a matter of concern.  Suggestions of a 20mph speed limit on some roads and slow down “smiley face” signs have been suggested by some residents as a possible solution.

In April 2017, Affinity Water are scheduled to cease abstraction from the Fulling Mill Pumping Station on Singlers Marsh.  Through liaison with Affinity Water and the Environment Agency, I am able to provide residents with the following information:

EA asked their modellers to test the proposed changes in the Singlers Marsh area.  These were carried out on an early version of the model therefore the results are precautionary and will be improved with further modelling work.  A precautionary approach was also taken with how the interaction between the river and the groundwater was modelled, meaning that the EA approach will overstate the impact.  With flood modelling, they think it is always better to over-estimate rather than under-estimate and, with this precautionary approach to modelling, the EA predict that the River Mimram could see a small rise following the sustainability reduction.

The EA’s technical experts have reviewed the initial model results and, at this stage, believe that a negligible increase in flood risk is the most likely outcome but cannot prove or rule out a small effect on flood risk.

The EA are liaising with Affinity Water to provide an interim operating agreement that would mitigate the possible change in risk and are currently making very positive progress towards this.

The WPAG are keeping a close watch on developments; are in regular communication with Welwyn Parish Council and will keep residents notified of any significant information as it becomes available.


Defibrillator – News about Training – and an update.

Welwyn’s Community Defibrillator

AED Barclays WelwynWelwyn Village now has an AED (Automatic External Defibrillator) located outside Barclays Bank in Church Street.  This is accessible 24/7 without prior training by anyone witnessing a person having a suspected heart attack.  It will significantly increase the chance of saving their life before Paramedics arrive.

If you are in this situation:

  • Call 999
  • Go to the AED cabinet outside Barclays
  • The Ambulance Operator will give you the code to open the cabinet door so you can retrieve the AED and at the same time they will despatch medical help
  • Take it to the patient and follow the easy video and audio instructions on the AED unit
  • You cannot harm someone in error; if they are not actually in cardiac arrest (heart attack) the AED will not shock them!

Many thanks to everyone who supported the fund-raising initiative.  In particular we thank the Welwyn Wailers for donating £1,000 from this year’s Wail, and the four village businesses that responded with donations, Mimram Veterinary Centre, Neel Dentistry, Putterills and SuSu.


We have arranged for the Community Heartbeat Trust to run an awareness session at 8 – 9.30 pm on Wednesday 28th September in St Mary’s Church House.  This is for anyone who would like to know how to recognise someone having a heart attack, how the AED works, how it links with the ambulance service and how to look after the patient until medical help arrives.  This session is free of charge and you are very welcome to attend.

We almost have funds for a second AED and pending further fund-raising are investigating other locations within the civic parish of Welwyn.  If you are able to contribute to this important community asset please contact us for details.

Jane Carr                                                         Ian Skidmore

ku.oc1511032260.seta1511032260icoss1511032260arrac1511032260@enaj1511032260                             ten.x1511032260mg@er1511032260omdik1511032260s.f.i1511032260

01438 712510                                                 01438 716428




Defibrillator – Welwyn High Street – Now Ready for use

Welwyn Village now has an AED (Automatic External Defibrillator) located outside Barclays Bank in Church Street.  This is accessible 24/7 to anyone witnessing a person in cardiac arrest (or having a suspected heart attack) and will significantly increase the chance of saving their life before Paramedics arrive.
If you are in this situation:
  • Call 999AED Barclays Welwyn
  • Go to the AED cabinet outside Barclays
  • The Ambulance Operator will give you the code to open the cabinet door so you can retrieve the AED and at the same time will despatch medical help
  • Take it to the patient and follow the easy video and audio instructions on the AED unit
  • You cannot harm someone in error; if they are not actually in cardiac arrest (heart attack) the AED will not shock them!
Local Training
Clearly, despite the designed ease of use, it is important that local people should familiarise themselves where the AED is sited, so that in an emergency they are in a strong position to advise and help visitors to Welwyn’s retail centre. Despite the ease of use of this equipment,  extra training will be provided in due course for interested and concerned local people,.
You too can Help!
  • Please pass the message on. 
  • Tell people where the defibrillator is sited.
  • Tell people to be confident and use it in an emergency.
  • Tell people that they will be given clear instructions.
 This could save a life!

Welwyn’s First Defibrillator Installed

Welwyn’s First Defibrillator Installed
As a result of an initiative and fund raising jointly by St Mary’s Church and the Welwyn Parish Plan Action Group, an AED (Automatic External Defibrillator) has now been installed in Welwyn High Street, and will soon be commissioned into service for the community.
The AED is designed to be used by anyone who witnesses someone in cardiac arrest in conjunction with calling 999.

Four Welwyn businesses have actively contributed as sponsors: Putterills, Neel Dentistry, Mimram Vets and Susu, along with many very generous individual AED Barclays Welwynbenefactors.

The Welwyn Wailers also gave a substantial donation from their 2016 ‘Wail’.
The Community Heartbeat Trust will provide some training and the Parish Plan Action Group will advise about that when known.
More details, including instructions in the use of the AED, will be issued on the WPAG website as soon as the AED is commisioned and ready for service.
A Second defibrillator planned.
The Welwyn Parish Plan Action Group is well on the way to raising sufficient funds for a second AED for the civic parish of Welwyn and the project team will meet in early July 2016 to debate where it should be located.
More about that when it is decided.

Drivesafe Survey – Support from the Police Commissioner

The following was published on the OWL (Online Watch Link) system on 21st September 2015 for all Neighbourhood Watch members.

Dear Watch Member,

We would like to say a huge thank you to all those who completed our survey on Hertfordshire’s Community DriveSafe scheme.  It was completed by an overwhelming 1,288 of you, with many more comments sent by email.

We were incredibly pleased to see that 74% of survey participants support the principle of the DriveSafe scheme, many sending positive comments about their experiences. However, it was also clear that some respondents are uncertain what DriveSafe is about and that more publicity and awareness is needed. If you’d like more information please visit the Police Commissioner’s site for details.

The full results of the survey can be found here:

Community DriveSafe is an important part of the Police and Crime Commissioner’s wider volunteering strategy empowering people and local businesses to support traffic speed reduction in their village or town. The aim is to educate drivers on the impact and dangers of their speed.

The survey showed there is a perception by some that speed monitoring should not be carried out by volunteers.  We would like to clarify that this scheme is about educating motorists and empowering local people; DriveSafe schemes are supported by police Safer Neighbourhood Teams and designed to complement speed enforcement carried out by officers. We also now have 27 Special Constables who support the schemes, using a laser speed gun at DriveSafe locations.

Feedback from the survey will be used to inform future improvements of the DriveSafe Scheme. Two if the most popular suggestions were to extend the scheme to include drivers on mobile phones and illegal and unsafe parking.

Both are in the Police and Crime plan around anti-social driving and will be taken forward over the coming months.

Again, thank you to all who took the time to respond to the survey.

Kind regards

DriveSafe Admin Team

If you need to reply regarding this message, click on this email address: ku.ec1511032260ilop.1511032260nnp.s1511032260treh@1511032260renoi1511032260ssimm1511032260oc1511032260

David Lloyd Police and Crime Commissioner
Neighbourhood Watch
Email: ku.ec1511032260ilop.1511032260nnp.s1511032260treh@1511032260renoi1511032260ssimm1511032260oc1511032260

Business Crime Strategy – Police & Crime Commissioner’s Consultation

(The following is a notice put out on 18th September 2015 by the Police Crime Commissioner to Neighbourhood Watch members on the OWL (Online Watch Link) system).

Anyone involved in trade and commerce (whether a leader, employee or a special interest) is invited to feed back their views on the Police and Crime Commissioner’s new Business Crime Strategy for Hertfordshire.

A consultation has begun on Commissioner David Lloyd’s new plan that sets out how business crime will be tackled.

Crime against businesses currently makes up a fifth of all recorded crime and has a wider impact on the local economy as well as on individuals – financially, as well as emotionally.

To ensure the Business Crime Strategy meets the needs of Hertfordshire, the Commissioner would appreciate feedback and comments on the draft plan – this will shape the final document and create a workable plan that tackles this crime.

You can view the strategy and complete the survey form at: http://www.hertscommissioner. org/public-consultation

You can also comment on the strategy, without using the pre-formatted online form, by email to nnp.s1511032260treh@1511032260emirc1511032260sseni1511032260sub1511032260.

The consultation closes on 30th September 2015.

If you need to reply regarding this message, click on this email address: ecilo1511032260p.nnp1511032260.stre1511032260h@ren1511032260oissi1511032260mmoc1511032260. uk

David Lloyd Police and Crime Commissioner

Safer Neighbourhood Team – New Sergeant

Sgt Stephen (Steve) Hynes has been appointed Sergeant of the Welwyn Hatfield North Safer Neighbourhood Team, based at Welwyn Garden City, replacing Sgt Malcolm Dey imagewho has moved to another team.

Most of us who are subscribers to the OWL (Online Watch Link) system will know of Steve Hynes, who has regularly kept us fully informed of the activites of his former team in Welwyn Hatfield South with his virtual diary of a ‘day in the life of a community police team’.

Steve has expanded upon his life-story on OWL today, and related how his career started as a bobby on the beat, successfully moving upwards through many echelons of the Police Force, including some serious crime departments, back to the job he loves the most – which is working with, and for, the community.

Welcome Steve. We look forward to seeing you strutting the  sidewalks of Welwyn with PCSO Rob Taylor watching your back!

It’s a dangerous place – you can get tripped up by marauding senior citizens as they wield their walking sticks in a threatenng manner; you can get driven off the narrow pavement into the road by speeding mobility vehicles but, if you get your timing right, you might just find yourself enjoying a cup of coffee whilst learning what life is ‘really’ about from the ‘regulars’ at the Tuesday morning Community Cafe in the St Mary’s New Church House.

To discover at the outset how satisfied we all are with our local policing service, and to understand our priorities, Sgt. Steve has announced his arrival by drawing up a Survey which has been sent out today to all OWL subscribers.

So, if you are not already a subscriber to OWL, you are encouraged to sign on either by following the guidelines on, or perhaps more simply by sending an email with your name and address details to either of the following who will set it up for you:

ku.ec1511032260ilop.1511032260nnp.s1511032260treh@1511032260sirro1511032260M.yrr1511032260eT1511032260, or

In this way you will be able to take part in Steve’s Survey and indirectly contribute to the future policing and safety of Welwyn’s community.

For an update of the structure of our local Safer Neighbourhood Team go to

PC1467 Ben Satchfield – resignation shock

PC Ben SatchfieldIn an email message sent this evening, 1st September 2015, to all volunteer members of the Drivesafe teams, for whom he was the local Organiser and Adviser, we have learned with great regret that PC 1467 Ben Satchfield has announced his resignation from the Police Force :

“I am writing to inform you that I will be leaving as your Drivesafe Volunteer Advisor.

After nearly 9 years in the job I have resigned and will be leaving the Police on 16th September 2015. This is due to me having other business interests outside of this job which I will pursue.

I have worked closely with a number of you over the past couple of years so please email me individually if you wish and I will happily explain more.

You will be advised of your new Advisor in due course. I trust they will organise a Christmas BBQ or other social and I hope to be able to attend if this is the case.



PC 1467 Ben Satchfield | Neighbourhood PC – Welwyn Hatfield North SNT | Welwyn Hatfield

Everybody in Welwyn remembers Ben’s arrival as Neighbourhood Team Co-ordinator for Welwyn, Digswell and The Ayots, initially with two PCSO’s working for him.

He arrived like a blast of fresh air; young, lean and hungry, and very very tall, and he took an immediate and earnest interest in just about every activity in Welwyn. Ben was tireless in the way he attended and supported village meetings, not just to ‘be seen’, but to speak to us all. Whenever he could, he would switch his shift pattern, or work extra hours in order to respond to an Invitation.

At public meetings he was well informed, well prepared, and impressively articulate. As a result he was always well liked and well respected. He regularly attended the Tuesday Community Cafe where all the ladies loved him!

Ben was also very good at booking those who chose to ignore zig-zags on the zebra-crossing when parking in the High Street.

In the past two years, following a reorganisation within the Welwyn Hatfield police, Ben moved on as our village policeman to become a leading member of the Welwyn Hatfield based Safer Neighbourhood Team, and we read about his many successes in that role in the local Press.

Ben will be remembered locally for many reasons, not least by one of my grand-daughters who was prompted to say ‘hello’ to this lofty policeman when he called upon me one afternoon to discuss Neighbourhood Watch matters. We had had a well-loved Golden Retriever at home named ‘Ben’ for very many years, and on retiring to our kitchen while I talked with PC Ben Satchfield, my grand-daughter commented to my wife – “Ben is a funny name for a man!”

During his time in the Safer Neighbourhood Team in Welwyn Hatfield, Ben Satchfield has been the organiser and administrator of the very successful Drivesafe Project, whereby Police volunteers are trained, formed into teams, and then authorised to man speed cameras to deter speeding in and around Welwyn Hatfield.

Welwyn has three Drivesafe teams of its own, and although we did have some early administrative problems to do with equipment access, and long-winded and archane reporting procedures, these were not of Ben’s making, and he worked with great patience to get things sorted out amicably. Ben encouraged a Team spirit which was fortunately not entirely wrecked by his plan to have a BBQ at the Stanborough Police Headquarters on a freezing winter’s night. It is clear from the concluding comment in his resignation letter that, in the BBQ sense, he is a glutton for punishment!

Following the recent well constructed Survey of our vews on the operation of the Drivesafe Project, team members will all now hope that Ben Satchfield’s departure at this stage will not hamper its continuing success. Many people in Welwyn will echo our wishes for every success in Ben’s new business venture, accompanied by our thanks for helping to keep us safe.

Thanks Ben.

Community Safety – Police & Crime Commissioner’s Plan

The Police and Crime Commissioner for Hertfordshire, Mr David Lloyd has just published his First Draft Plan. It is now available for public Consultation preparatory to presentation in its final form to the Home Secretary.

In his Introduction Mr David Lloyd states:

As part of my job I need to produce a Police and Crime Plan – a document which lays out plans for policing and crime issues in Hertfordshire and explains how the County’s Police and Crime Budget will be spent.

Click on the Police Commissioner’s Draft Plan to read the draft Plan in full, and follow the instructions to respond by March 8th 2013.